Initial call was responded to quickly, correct diagnosis, part ordered and replaced very efficient. Repairman was polite and professional

Arrived in a timely fashion. Did a great job. Very nice and professional. Will call again if needed.

Fast service. The part replacement worked. Nice service tech.

Quickly fixed our LG washer which had a broken pump. Responsive and well priced.

Reasonably priced and the technician, James, that came out was friendly and easy to deal with. Job was promptly done as well.

Jaime was extremely knowledgeable and professional.

Couldn't be happier with my oven repair. Jaime was so courteous and skilled. Repairing my LG range went smoothly and saved my stove so replacement wasn't necessary.

My LG washer needed service, it’s the weekend and he offered the same day repair. Competitive and honest pricing and I appreciate that! James provided prompt, friendly, and efficient service. Thank you!

James at On Premise Appliance Repair did a great job repairing my dryer and making sure that it was working properly. He was very thorough and careful with the repair work. He is friendly and very knowledgeable. His price was reasonable for the work performed.

My tech was amazing !!! Knowledgeable friendly and knew his stuff

Jaime of Premise Appliance Repair is the best. So professional and knowledgeable, he went about the job quickly and in no time had our gas oven in order. Give him a call when in need of household appliance issues.

I didn’t have high expectations of getting someone to come out and fix our refrigerator when it wouldn’t start up when the power came back on after hurricane Beryl. However, in less than 3 hours after my initial inquiry Jaime was at our door. In less than 30 minutes he diagnosed the problem and made the repair. Jaime was friendly, knowledgeable and professional.

Professional and knowledgeable. Not only performed the repair but also recommended things we can do in the future to ensure the longevity of our machines. Highly recommend.

Easy, fast, affordable. 👍👍

Excellent service, explaining everything, prompt, and courteous. Thank you.

The technician was very Courteous and knowledgeable. He fixed everything very quickly and had our Samsung dryer running perfectly!

Reached out to On Premise regarding a washing machine that was not draining. On Premise responded quickly and within a two hour period I had a technician scheduled and within 6 hours of my request my washing machine was repaired! Really appreciate the kindness and thorough diagnostic and repair of the technician named James. Thanks On Premise!

I’ve used them twice now and both times they are fast, responsive and fixed the issue right away. I’d highly recommend using On Premise!

I could not have asked for a faster repair process! Six hours total from initial repair request to working washing machine. Total cost quoted was total cost paid. My technician was professional and lightening fast.

Perfect person to fix your appliances, he never stopped until he found the problem!

Fix my washer did a great job

Jaime was excellent and incredibly quick to respond and address my freezer and washer/dryer issues. Very appreciative.

Did a good job in an efficient manner

Honest and very reasonable.

Awesome service and super nice gentleman.

Thank you for your prompt, professional service (James). . I would definitely use your company again.

Quick, fast and really nice. Quality work

Great communication and the problem was fixed very quickly! Very friendly technician. We will definitely use them again if an issue arises.

They came the next day to fix our fridge. They offer a 90-day warranty. I would recommend for professional and quick turnaround when we needed them.

Found this company on next door. I spoke to James. He was very friendly, the tech Jaime was nice also. They came promptly and fixed my sister's dryer. I would use them for my house.

Excellent service highly recommend very knowledgeable excellent customer service gets the job done right the first time

They were able to get me an appointment quickly, did a very thorough job and were honest & had reasonable fees. Will definitely be calling back for any future repairs

Technician was highly knowledgeable and skilled. Came in, diagnosed the problem with my washing machine, replaced parts and had it working in no time! Excellent job overall. Definitely will be using him in the future.

I was very pleased with the quality of work I received from On Premise Appliance Repair. Jaime was on time, professional, and the price for the repair was reasonable. I highly recommend On Premise and will call them again when future repairs are needed.

Great work, fast and friendly!

Fixed my washer. Came same day. Would use their services again

Our washer stopped working the night before I called and they had someone out before the end of the next day. It wasn’t good news and we have to get a new washer but I appreciated the thorough explanation of what the problems were and why it would cost more to fix than to replace. Will definitely use them again!

We used On Premise last weekend to repair the water line on our refrigerator and were very happy with the service. Jaime was on time and completed the repair very quickly. He was very professional and explained why it was no longer working and what to do should we have any future issues. I would definitely use him again - great service!

Hes done work on my rental properties.

These guys are a first class operation! The technician was out the same day I called and he jumped right into diagnosing the problem with my refrigerator. After going over the options, he was able to point me in the right direction for the minimal cost repair through the manufacture’s warranty. I would highly recommend this company for appliance repair!

quality service, great work and great customer service

great service this is a great company

Experience couldn't have gone better. James was timely, professional, knowledgeable and efficient. Price was very reasonable. Highly recommend from my experience!

We are happy with the work and service man. He was very nice and very helpful with a couple of out her appliances we we're having trouble with. I highly recommend.

Repairman Jaime was very fast and thorough. Very satisfied with service. He repaired our dryer, thank you.

Jaime is a great tech that was responsive and completed the job extremely well. The owner James is extremely responsive and professional.

On Premise Appliance Repair was able to diagnose and repair my fridge on the first trip. I had been dealing with GE and Sears Warranty for two months with no luck. The owner is very professional and even follows up to make sure everything is okay. I will trust On Premise with any of my future appliance repairs.

Know what I hope for when I find an indy appliance repair company? Not to get ripped off. Excellent service. They came to my house the same day and totally explained what was happening with my gas oven and fireplace. Came back a day later with parts and fixed them both. Guess what? I didn't get ripped off as the prices for repairs were great. Highly recommend

Great work and customer service. My refrigerator went out and I called at 8:00 and I was back up and running by 1:30 pm. I really appreciate you guys for coming so quick.

The service I received was great. The technician was proffesional and solved my refidgerator issues in a timely manner.