Some of what our customers have to say about our services.
Amazing experience! The repair tech James came in evaluated my Samsung dryer issues. He rightly predicted it was a broken roller and clogged vent. Amazingly , he had the spare part with him. (I had informed them it was a Samsung dryer and so I believe he came prepared.) After he took my dryer apart and fixed the issue, he vacuumed all the debris inside and left a very clean area. Now my dryer is quiet as a whisper again! Thanks, James! - 12/01/2023
I am pleased to leave this review for On Premise Repair. From the very start, they impressed me with their professionalism and expertise. When I called to schedule an appointment, I shared a video of the dryer issue during that initial call, and the person who answered assured me they could handle it. James, the technician who arrived on time, was exceptional. He promptly replaced multiple parts on the dryer and even returned the next day to install a belt he didn’t have on the first visit. The cost for the dryer repair was incredibly reasonable, and we couldn’t be happier with the service. If you’re in need of appliance repair, I wholeheartedly recommend On Premise Repair for their outstanding service and commitment to customer satisfaction. - 11/30/2023