Testimonials

Some of what our customers have to say about our services.

4.8
121 reviews
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Sam Daruvalla Avatar
James was fast, reliable and great knowledge in the field of appliances. Got my dryer fixed quickly with a reasonable price, same day service!
Sam Daruvalla 3/02/2026
Kathy Kleppel Avatar
James with On Premise Appliance Repair came out within an hour of my call to repair my oven. Very professional and courteous, and was able to fix my oven quickly. (Had to replace a control board.) Would highly recommend this company. Very honest and reasonable rates. Another company I called wanted to knock my head off. I will definitely use this company for any other appliance repairs that may come up for me. Very impressed by them.
Kathy Kleppel 2/27/2026
Jan Rule Avatar
Initial call was responded to quickly, correct diagnosis, part ordered and replaced very efficient. Repairman was polite and professional
Jan Rule 9/23/2025
Janet Janson Avatar
Arrived in a timely fashion. Did a great job. Very nice and professional. Will call again if needed.
Janet Janson 8/28/2025
Lynn Hart Avatar
Fast service. The part replacement worked. Nice service tech.
Lynn Hart 5/26/2025
Michael Tilghman Avatar
Quickly fixed our LG washer which had a broken pump. Responsive and well priced.
Michael Tilghman 5/20/2025
J G Avatar
Reasonably priced and the technician, James, that came out was friendly and easy to deal with. Job was promptly done as well.
J G 4/03/2025
Felicia Avatar
I just moved in and needed my washer and dryer hooked up. James did a great job and was very nice and professional. Highly recommend.
Felicia 1/07/2025
Travis D. Avatar
Jaime was extremely knowledgeable and professional.
Travis D. 11/22/2024
Tami Spear Avatar
Couldn't be happier with my oven repair. Jaime was so courteous and skilled. Repairing my LG range went smoothly and saved my stove so replacement wasn't necessary.
Tami Spear 11/22/2024
David Jarr Avatar
From start to finish, it was a very positive experience. Communication and response was very good, and everyone involved was courteous, professional and knowledgeable - and top-notch at providing the service repair (with a sense of humor to keep it fun). I am often the skeptic when it comes to requiring home maintenance services so pleased to say that I found the value for the service provided to be very fair, and would highly recommend using this team.
David Jarr 9/28/2024
Nancy WM Avatar
My LG washer needed service, it’s the weekend and he offered the same day repair. Competitive and honest pricing and I appreciate that! James provided prompt, friendly, and efficient service. Thank you!
Nancy WM 9/15/2024
Dwight Aston Avatar
James at On Premise Appliance Repair did a great job repairing my dryer and making sure that it was working properly. He was very thorough and careful with the repair work. He is friendly and very knowledgeable. His price was reasonable for the work performed.
Dwight Aston 8/30/2024
Tonia Emery Avatar
My tech was amazing !!! Knowledgeable friendly and knew his stuff
Tonia Emery 8/28/2024
Joan Gelfond Avatar
Jaime of Premise Appliance Repair is the best. So professional and knowledgeable, he went about the job quickly and in no time had our gas oven in order. Give him a call when in need of household appliance issues.
Joan Gelfond 8/13/2024
Phil Dibert Avatar
I didn’t have high expectations of getting someone to come out and fix our refrigerator when it wouldn’t start up when the power came back on after hurricane Beryl. However, in less than 3 hours after my initial inquiry Jaime was at our door. In less than 30 minutes he diagnosed the problem and made the repair. Jaime was friendly, knowledgeable and professional.
Phil Dibert 7/16/2024
Tracie Stock Avatar
Professional and knowledgeable. Not only performed the repair but also recommended things we can do in the future to ensure the longevity of our machines. Highly recommend.
Tracie Stock 6/20/2024
dalton pietsch Avatar
Easy, fast, affordable. 👍👍
dalton pietsch 6/19/2024