When your washing machine doesn’t drain, there’s likely one of two problems. An object of foreign nature has entered your drain hose or pump, or your pump is busted. The first thing we recommend is getting out the always handy dandy Use and Care Guide that came with your washing machine. If there’s an error code flashing on the unit, you’ll find all the detailed instructions on what to do.
What to do if your washing machine no longer drains
Here are a few quick tips to help keep this from happening in the future:
- Always empty the pockets of all shorts, pants, etc., and get a garment bag for your smalls.
- If you’ve used a low-spin cycle, this tends to remove less water than a high-speed spin. Make sure to use the recommended process on your garment tag. Select the spin cycle if you need to remove extra water from the tub. At this point, the wet laundry may need rearranging for even distribution in the tub.
- You might not have loaded the washer as recommended. If you cram too many clothes, the load will become unbalanced, and the washer won’t spin correctly. Overloading will indeed leave the contents soggier than usual. And it sounds like your washer is taking a heavy stroll across the laundry room!
- You may have used too much detergent. Too much can cause suds to slow or stop the draining and spinning altogether. It’s a good idea to measure and follow the instructions on the detergent container for each load of laundry. If you need to remove said extra suds, do a rinse/spin cycle. Do not add more detergent.
If you’re sure it’s the drain pump, you’ll need to call a professional to check. Removing the clothes and as much water as possible by hand may be a good idea before calling anyone out to work on the unit; having a good shop vac can save lots of time. We’ll let you get back to Laundry Day festivities! If you need further assistance, please give us a shout, and we’ll send one of our friendly, professional technicians out to provide you with a helping hand!