If you’re pretty sure it’s the drain pump, you’ll need to call a professional out to check. It may be a good idea to remove the clothes and as much water as possible by hand before calling anyone out to work on the unit. This is where a good shop vac can save lots of time. We’ll let you get back to Laundry Day festivities! If you need further assistance, please give us a shout and we’ll send one of our friendly, professional technicians out to give you a helping hand!